an okay company - Anonymous employee Home Instead Employee Review

3.0
24 June 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

you work with seniors which is kinda cute

Cons

horrible schedules, won't pay any excess money incurred, low pay, maybe selfish too

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Home Instead Response
7y
Hi. Thank you for review of this Home Instead Senior Care franchise office. We're glad to hear you enjoyed working with seniors but are sorry to hear your overall experience wasn't as positive as we would like. If you would like to share any further details of your experience with this office, please contact our Brand Advocate and Ombudsman, Toni Schmitt at 888-484-5759.

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5.0
19 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours, meeting new people and providing for a need for a loved one

Cons

The cost of the health insurance is expensive.

1.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Matched clients with same interests

Cons

Not good scheduling manager HR lied When they said $1 per mile when transporting clients, they did NOT reimburse at that rate Payroll/paystubs unclear to intentionally confuse caregivers CarePros who have been loyal to the company have been shat on with lower wages than new-hire employees. They allow clients to be racially biased and hateful towards their caregivers NO BENEFITS and things they advertise are not true! No real flexible schedule that they promote and promise in the job ads NO policy written for things that are unclear for example being on call phones are not provided and time is not paid for unless actively providing cares Management will tell lies to the families about why you don't want to be with a certain client every day of every week and will blame it on them being a difficult client when communicating to the family when in reality schedules and availability with classes does not align. Even with proper notice, the scheduling manager will have attitude and try to convince you that you are the one with the problem even though she does not care to take the time to fully understand each persons preferences or availabilities.

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