Its ok if you love to work without getting the pay you deserve. - Anonymous employee Home Instead Employee Review

3.0
3 Apr 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get to help take care of people. You meet interesting people. They are flexible with the hours you want and there is always a need to have you work more if you are available to work.

Cons

The turn out is very high in office as well as caregivers. Pay isn't enough if to live off of if you aren't available to work yourself to death. I have been working like 6 years and only had only 3 reviews and only 2 raises totaling 75 cents in the whole 6 years I have worked for them. I had made myself totally available to them for work until they had me working 7 days a week for a month with no days off. They don't look at what you have worked before calling you in to work on your day off. There is no room to grow in company. Often the office people give attitude if you have to call off or can't take an extra shift.

Explore other reviews about Home Instead

5.0
19 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours, meeting new people and providing for a need for a loved one

Cons

The cost of the health insurance is expensive.

1.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Matched clients with same interests

Cons

Not good scheduling manager HR lied When they said $1 per mile when transporting clients, they did NOT reimburse at that rate Payroll/paystubs unclear to intentionally confuse caregivers CarePros who have been loyal to the company have been shat on with lower wages than new-hire employees. They allow clients to be racially biased and hateful towards their caregivers NO BENEFITS and things they advertise are not true! No real flexible schedule that they promote and promise in the job ads NO policy written for things that are unclear for example being on call phones are not provided and time is not paid for unless actively providing cares Management will tell lies to the families about why you don't want to be with a certain client every day of every week and will blame it on them being a difficult client when communicating to the family when in reality schedules and availability with classes does not align. Even with proper notice, the scheduling manager will have attitude and try to convince you that you are the one with the problem even though she does not care to take the time to fully understand each persons preferences or availabilities.

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