Great Deals and People - Customer Service Coordinator HomeGoods Employee Review

3.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I really enjoyed working for TJMaxx and Homegoods. I was moved quickly to coordinator and enjoyed meeting people. First Management type experience that gave me a leg up quickly in other positions early on in my career.

Cons

Retail hours are hard, and dealing with callouts with younger employees can be tough. Coordinators had to fill the gap.

Explore other reviews about HomeGoods

5.0
20 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Accommodating schedule, great staff to be around

Cons

Advertising our credit card is difficult

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

it is a job if you desperately need one

Cons

management does not keep promises (e.g. I was promised $2 higher pay upon accepting the position and later was told it wasn't feasible anymore once starting. I was also promised a specific day off then last minute had it revoked because they decided to make it a mandatory day). management does not listen to or care about its employees, very unprofessional. store managers don't want to do anything to help, they just sit in the office. management let other employees slack off and do nothing and expected others to compensate for their lack of effort general manager was horribly rude and misogynistic. he threw a box at someone while visiting.

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