Good Start In Retail - Sales Associate/Cashier HomeGoods Employee Review

3.0
1 Mar 2015
Recommend
CEO approval
Business outlook

Pros

My main manager was very approachable and genuine and the open door policy was encouraged. Free food was a regular occurrence subsidized by the company. Each month we had a birthday cake at the end of the month for everyone's birthdays that month. There was always stuff to do so I was rarely bored. The breaks are 15 minutes long (paid) and lunches are either 30 or 45 minutes (not paid). Hours were good and I was able to take a lot of extra shifts from my coworkers. I was paid time and a half to work on days life Christmas Eve and New Years eve/day. The Company has an annual fundraiser for St. Jude's children's hospital. You're given a generous 12 tardies and 12 call outs each year before you're fired, repeating on the date of your employment.

Cons

The schedule only came out a week in advance, however you could make requests for time off with 2 weeks notice. Raises are annual and less than 50¢. Customers here have a sense of entitlement that I've never seen in any other store and there are no reprocissions or rules to stop their blatant disrespect of the store and its employees. Customers have to sign paper receipts, which is great if you really liked living before the Internet. The DataBase went down about 4 times during the 6 months I worked there, and we had to call to validate card purchases over $50. There's a lot of pressure to push this bogus credit card on the customers which makes it hard to be genuine with them. And during the holidays you're required to ask about buying giftcards as well. The playlist is the same everyday and mostly upbeat pop music moms would like, which compromise 90% of the customer base.

Explore other reviews about HomeGoods

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Well driven interaction with customers

Cons

No answer no cons ///

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

it is a job if you desperately need one

Cons

management does not keep promises (e.g. I was promised $2 higher pay upon accepting the position and later was told it wasn't feasible anymore once starting. I was also promised a specific day off then last minute had it revoked because they decided to make it a mandatory day). management does not listen to or care about its employees, very unprofessional. store managers don't want to do anything to help, they just sit in the office. management let other employees slack off and do nothing and expected others to compensate for their lack of effort general manager was horribly rude and misogynistic. he threw a box at someone while visiting.

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