Former employee - Anonymous HomeServe Employee Review

Thank you for taking the time to post a review. There is definitely a family atmosphere at all HomeServe offices, we’re great at celebrating and we try to do a lot for the People who work so hard for us. IT systems are slow? Yep – we’re working on it. I do, however, disagree with a lot of your comments. Everyone has access to HR; you can use the intranet, pick up a phone, or access the contacts list via email. We've also recently taken action to ensure a representative of HR sits within the contact centre. Your comments about management are not something that I recognise. I can’t agree, or act on your comments without having the opportunity to speak with you further. If you would like to talk to me about any of this, please email gareth.hanmer@homeserve.com I’m sorry that you decided not to come and talk to me before leaving. Gareth Hanmer, Director of Quality