Unsupportive, intimidating, unpaid wages - Customer Service Representative HomeServe Employee Review

1.0
28 Oct 2021
Recommend
CEO approval
Business outlook

Pros

You develop friendships among your team

Cons

Management sweep bullying under the carpet, highlighting that ‘I’ve know this person for years, she’s not like that’ she most definitely was a bully. Unsupportive when my daughter was very poorly, there was no support surrounding me being off with her, I was inundated with calls each and everyday intimidating me about the safety of my job. Then to top it off when I finally decide to leave they have withheld my wages when I only owed them 17 hours annual leave.

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HomeServe Response
4y
Firstly I want to say thank you for taking the time to leave us a review. I'm sorry to hear that you have had a negative experience during your time at HomeServe. We're really passionate about everyone who works here. I'm surprised to hear of your personal experience and it would be good to discuss your specific experience in more detail. Please feel free to contact me personally and we can discuss further. Thanks Gareth Hanmer Head of Contact Centre

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5.0
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2.0
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Cons

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