Pros
HomeServe in the whole was a fantastic place to work. They had great benefits, amazing people and plenty of opportunity for progression. They also offer lots of training to support future aspirations.
Cons
They do not pay competitively and your work is not rewarded accordingly. The end of year review process is completely broken meaning you and your team mates who work hard get put into a box without even having the opportunity to explain how you feel you performed. As for the objectives they always change through the year as the goal posts move but your score is based on this outdated process. The SLT all point fingers at each other and it’s always someone else’s fault rather than being coordinated with actually fixing problems. Once you’ve given everything and they no longer need you they will tap your shoulder offer you cash to just walk away from employment. Your job is never safe!