1.0
18 Apr 2023
Anonymous employee
Former employee, less than 1 year
Walsall, England
Recommend
CEO approval
Business outlook
Pros
The people within the department are all lovely.
Cons
From the information on the job spec right through until you hit the call centre floor, the truth of the role is hidden. Your role is literally to sit there and be screamed or shouted at by angry customers who have had terrible service by some of the HomeServe engineers or contractors who never have to face the issue again.