2.0
28 Mar 2022
Former employee, more than 3 years
Recommend
CEO approval
Business outlook
Pros
work/life balance, unlimited PTO, remote work
Cons
mismanaged, lack of diversity in leadership (all wealthy white men), lack of trust in leadership
Explore other reviews about HomeX
5.0
15 Apr 2024
Anonymous employee
Current employee
Recommend
CEO approval
Business outlook
Pros
This has been one of the most fun and rewarding positions I have ever had in my career.
Cons
DEI is not the greatest in the field operations.
1.0
5 May 2026
Former employee, less than 1 year
Lincoln, RI
Recommend
CEO approval
Business outlook
Pros
If you like a non traditional Monday to Friday schedule, this is the only pro to this job.
Cons
Low paying wage-$20/hr They offer incentives, but make it VERY hard to obtain them. VERY high volume call center, 70-100 calls a day! Rude and entitled customers you have to deal with! Management changes their minds on call taking procedures all the time! You get use to doing something, then the procedure is switched up randomly. They LOVE to micromanage their agents. They write you up for anything without giving warnings beforehand that you're on the brink. No appreciation for their CSR'S at all! No lunches or anything to build/keep morale in the call center.