Toxic mess. - Anonymous employee Homebase Employee Review

2.0
22 Nov 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Committed colleagues that truly care about the customers they are building for. Product that is well liked by customers. Remote culture, some fun company events.

Cons

-Chaos is constant. -Senior management does not trust the teams in place to do anything. -Lack of direction and decision making. -Rampant favoritism. -Burn out rate is alarming. -Management set’s employees up to fail. -Untrustworthy GM’s that whine and cry to get their way. No you’re not paranoid & yes they are talking about you. -Executives that micromanage unimpactful details yet are unavailable when high pressure stakes are on. -Zero work life balance. All zoom all day.

Explore other reviews about Homebase

5.0
20 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Excellent leadership, smart and humble coworkers, and a product that genuinely solves the challenges of real small business owners — great if you’re mission-focused. The company is also super well positioned to navigate the AI transition through smart internal bets and the scale we’ve already built.

Cons

We’re so ambitious! It’s important we pull back and focus on doing fewer things extremely well.

2.0
7 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

San Francisco office is conveniently located, clean and functional. Catered lunches Lots of opportunities to learn and apply AI Overall a stable and profitable company Competitive pay, okay benefits. Serves small businesses

Cons

Longstanding leadership still functions like it's a scrappy Series A and are not adapting to what an established mid-sized businesses needs. Comically unrealistic goals, seemingly no long-term strategy, and an obsession with “working fast”. The constant pivoting feels like spinning in place, not forward progress. Obvious good old boy club across the org. They will close ranks and sabotage revenue if they feel threatened by a woman. Middle managers are afraid to be honest with leadership about problems. Heads of departments don't know company-wide priorities. Get mad at ICs for following those priorities instead of jumping to their pet projects. Competitive, defensive, and cliquey environment. Trying to facilitate cross functional teamwork is met with suspicion and contempt.

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