Good people. Bad management. - Claims Homelink Employee Review

2.0
26 Nov 2024
Recommend
CEO approval
Business outlook

Pros

The front line employees are the heart and soul of this company. Truly some of the most amazing people to work beside. Working from home is really great and they don't care if you're logged in from different locations - allows for flexibility to travel. Quick to provide needed tech equipment.

Cons

Executive team continuously makes poor decisions that affect every team. Homelink has a problem with transparency - they treat everything on an "as needed" basis, leaving employees feeling like they are always in the dark. They've made no attempt to create a culture; it almost seems as if they discourage people from collaborating and working together. If you're not a middle manager or higher, then your only job is the one in front of you. Homelink doesn't want you to worry about streamlining processes or pointing out areas of opportunity. That is what management is for. They don't value the input of the people who are doing the actual work day in and day out. Homelink is a 24/7 business, but they staff the weekends and evenings with skeleton crews and then fail to provide additional support during times of heightened business volume.

Explore other reviews about Homelink

5.0
21 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Homelink truly lives its values, putting both clients and employees first. Leadership is supportive, approachable, and always open to new ideas. The team environment is collaborative, with a strong focus on personal and professional growth. It's rewarding to work for a company that makes a real difference in people's lives.

Cons

I have no negative comments at this time.

2.0
16 June 2025
Recommend
CEO approval
Business outlook

Pros

The company offers the ability to work from home. PTO is generous and the benefits package is solid compared to industry standards. These aspects help ease some of the daily stress and used to be part of what made the company a great place to work.

Cons

The work environment has changed dramatically. Expectations shift constantly, with little to no communication or transparency. Employees are being asked to take on more and more responsibilities without additional support, training, or compensation. Goals are often unrealistic and based on factors outside of an employee’s control, yet write ups and formal warnings are issued when those goals aren’t met. Morale has taken a major hit, and many feel undervalued, overworked, and replaceable.

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