Unsustainable revenue model - Sales Associate Homes.com Employee Review

Long-term revenue (and compensation) model is based on high renewal rates, which are not materializing. Only a small percentage of SA's are meeting quota due to chargebacks from unhappy subscribers who don't renew. Homes.com sales success in the first 16 months after their re-launch (Feb 2024) were due to no assigned territories and SA's being able to target low-hanging fruit nationwide. With strict territories, that's no longer the case. Turnover is high, employees are just cogs in the revenue wheel. Lots of talented people are leaving (over 50% of my sales team).