Awful place to work. RUN - Registered Behavior Technician Hopebridge Employee Review

1.0
5 June 2020
Recommend
CEO approval
Business outlook

Pros

-You can get supervision done for BCBA certification hours.

Cons

where do I start. -15 min lunch break. Walking to and from your kid so really its a 10 min break including waiting for the microwave if you need it. So bring a cold lunch. -If your kid doesn't show up, they pay you through the PTO you have. -you get 88 hours of PTO a year including sick time. You get 40 hours of sick time, but heaven forbid if you use it. You get paid for sick time through PTO. If you call out sick, the BCBAs complain that they have to take your kid and run sessions. -Some of the BCBAs are awful and shouldn't be in the field. One of the BCBAs boasted in a full-staff meeting that she was too advanced in her career to be taking over RBT sessions when they call out sick. I would never work again for a BCBA that despises the work of an RBT. DON'T BE IN THE FIELD! -You accumulate points for being sick. You get 9 points per year. So if you call out sick one day, there you go, 1 point. -Staff and kids get sick ALL THE TIME. So it doesn't take long for staff to accumulate 9 points. There are kids throwing up multiple times and they won't be sent home. -Staff are required to clean, but don't. Leading to more people getting sick. -No one is happy there. Staff fear getting fired all the time. - Pay is decent put pay raises are in the cents.

Explore other reviews about Hopebridge

5.0
2 Feb 2026
Recommend
CEO approval
Business outlook

Pros

I loved working at Hopebridge. Management was incredible and BCBAs were very supportive. Fellow RBTs also helped so much and made the day easier to get through.

Cons

When you are freshly an RBT (and I mean literally.. the day after you pass) you are thrown into subbing if there isn't a caseload ready for you. It can be extremely overwhelming for someone who just passed their exam.

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Hopebridge Response
4mo
Thank you for sharing your experience! We’re thrilled to hear that you enjoyed working with our incredible management team and found support from your fellow RBTs. We strive to create a collaborative environment where everyone can thrive. We appreciate your feedback regarding the transition for newly certified RBTs. It's important for us to ensure that all our team members feel supported as they embark on their journey. We will take your insights into consideration as we continue to improve our onboarding process. Your perspective is valuable to us!
1.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Team potlucks and occasional opportunities for coworker connection.

Cons

Policies and expectations were unclear from the start. Information was often passed between staff instead of directly from leadership, leading to frequent contradictions and confusion. Management lacked fairness and consistency. Availability that was clearly communicated was not respected, and agreed-upon scheduling accommodations were not followed. This created unnecessary stress, especially for employees balancing childcare and other responsibilities. There appeared to be clear inconsistencies in how flexibility was granted, which at times felt selective rather than policy-based. There were also concerns regarding illness protocols. Clients who were visibly unwell were not always sent home in a timely manner, even when it impacted their ability to participate in therapy. This created challenges for both staff and client well-being. The work environment also felt unprofessional at times, with indirect communication and inappropriate discussions about staff. Support during medical or personal situations was limited, with a more rigid and punitive approach taken even when reasonable alternatives were available. Overall, this was not a supportive or well-structured environment, and I would not recommend it.

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Hopebridge Response
1mo
Thank you for sharing your feedback. It's encouraging to hear that you valued the team connections made during potlucks, but we are truly sorry to learn about the challenges you faced regarding policies and communication. Clear and consistent communication is essential for a positive work environment, and we recognize that there is always room for improvement in this area. Your comments on management practices and scheduling accommodations are particularly concerning. We strive to create a supportive atmosphere that respects the needs of our team members, and we'll take your feedback to heart as we evaluate our current practices. Regarding client health protocols, we understand how important it is for both staff and clients to feel safe and supported. We will review our procedures to ensure they align with our commitment to well-being. Thank you once again for your candid feedback. We are committed to making necessary changes to enhance our work environment and support our staff more effectively.
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