Stressful job but good pay and benefits. - Lodging Support Services Agent Hotels.com Employee Review

3.0
28 Oct 2014
Recommend
CEO approval
Business outlook

Pros

Good pay with yearly increases, benefits, bonuses and time off. Great co-workers. There are some great supervisors that are willing to help you. Ask you fellow employees about the supervisors because you will be able to bid for new hours 1 or more times a year depending on new hires. You may not get the hours you want the first time but hang in there. You will bid again in a few months.

Cons

Time off must be requested in advance even if sick. Stressful job with daily pressures. Large turnover rate. Make sure you get a copy of all procedure changes and not just verbally. If you have kids and need to work days Mon-Friday, it won't happen at first but stick with the job. Time goes by fast and you will get the hours you need.

Explore other reviews about Hotels.com

5.0
6 June 2024
Recommend
CEO approval
Business outlook

Pros

Great leadership Great people Growth opportunities Clear communication and strategy Teams work towards same goals

Cons

Nothing that i noticed during my time

5.0
3 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Great place to work Great team but to be continued on that note

Cons

Not able to voice out anonymously etc Having a heart hurts working here

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