Great place to work - Communication Assistant Hotwire Global Employee Review

Well known clients Great culture In-office flexibility

Work life balance during busy moments

Decent structure, benefits and time off

When I initially started at Hotwire, it truly seemed like the place to be. Great clients, and even better people. Then, some of the smartest, most human-oriented people started leaving. That should’ve been the first red flag. Then before you know it, raises and promotions are paused for over a year, but offered immediately to people who were half way out of the door. Rather than acknowledging and rewarding the people who were willing to weather the storm, they overworked them with zero acknowledgement or appreciation. Every town hall was negative and centered around bad revenue. The pathetic CEO would come with a lame speech that she thought would inspire us. A simple thank you and acknowledgement of hard work would have been enough but never, ever came. Clients were dropping because people were overworked - from junior level all the way up to VPs. Many, many things were overlooked and errors remained consistent. Then suddenly, random layoffs were happening. Underperformers and lazy VPs weren’t affected, but rather the people that spoke up were conveniently let go. This agency turned from a people-first culture, to a revenue obsessed , power hungry cult. The CEO is truly to blame for this. She made no effort to get to know any of her employees and only provided attention to the people she already had relationships with.