Great place to work - IT Service Desk Operator Housing 21 Employee Review

5.0
27 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Really good culture amongst the company with a large portion of the staff having worked here for decades. Strong sense of direction and is an exciting time to be a part of it. I personally really enjoy working here and feel there is opportunity for progression especially considering the level of growth occurring.

Cons

Can’t really think of any cons off the top of my head

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Housing 21 Response
3y
Thank you for your five star review and for your honest feedback!

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2.0
3 July 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Used to be a friendly company with a family feel. Management from the top down where approachable. Loved my job but I could not take middle managements attitude and it drove me to leave a job I loved.

Cons

Got to big to quick and lost that approachable environment, no regard for managers or length of service it’s a if your face fits environment. Work life balance only applies to certain roles

5.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility of hours; team ethos; opportunities for development and learning; the fact that so many people have a smile on their face

Cons

Sometimes a bit stuck in the past and unwillingness to make any criticism

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Housing 21 Response
1w
Thank you for your five star review. It's great to hear that you enjoy the training and development opportunities we offer as well as our employee benefits. We hope you continue to enjoy working with us.
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