Human Interest

3.0

5 Mar 2021

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Hardworking employees, nice office, HR team actually tries to put out some diversity and inclusion events whenever they're able to.

Cons

We had one exec team member go off the rails with an "All Lives Matter" spiel during an All Hands. Afterwards, the company sent out a half-assed apology email to say that he did not represent the company's stance and that they supported BLM, even though they didn't take any action or show support publicly. The entire company is at the whim of the revenue team and finds itself bending over backwards trying to put out features that bring no tangible value. The CEO is probably one of the most insensitive and unaware "leaders" I've had the displeasure of being around. He keeps claiming that we're an "in-office culture" and kept proposing dates to return into the office, despite people clearly being uncomfortable with the situation as there were no talks of vaccines yet. He weasels his way out of answering culture-related questions. Our Q+A sessions during All Hands are now highly moderated and they recently removed the ability of being anonymous. It's a deliberate act to ward employees from asking questions and makes it awfully uncomfortable to speak up. There are constantly changes and reorgs, and the company is seriously lacking in the product department. Lots of churn. Company feels like it doesn't know what it wants to be when it grows up.

Human Interest Response

I want to thank you for your feedback, as I know it takes time and energy to articulate the challenges we face in building a high growth start up. Your experience that our environment is one that involves frequent change is helpful to hear, along with the other topics that you pointed out that relate to leadership, product, culture, diversity and feedback from employees. These are all areas we have been working on while running at a very fast pace trying to build an enduring company that we are proud of. We value employees from all backgrounds, and have rolled out programs focused on diversity (i.e. ERG’s including Lift Ev’ry Voice/Women in Tech, LGBTQ+, as well as lead/referral programs to help recruit more candidates who are underrepresented in tech, financial support increasing our donation match to $1000 so that employees can donate to support groups that promote racial equality and justice if they choose). With that said, all of the work that we are doing on org structure, product, culture and diversity is a work in progress. As a leadership team, we are learning together and rely on feedback and questions from employees (at All Hands, or via anonymous Lattice Pulse and Lattice Engagement surveys) so that we can learn about areas where we can improve. Your opinion is valued, and I welcome the opportunity to have a conversation about ideas that you may have that could help improve the areas of concern that you have. Please do feel free to book time with me, anyone on the HR team, or other members of the leadership team to discuss. Debbie - Head of Talent

Company is driven by CEO who lacks emotional intelligence and regards for employees. - Anonymous employee Human Interest Employee Review

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