Pros
The animals, obviously. You can develop meaningful friendships there, and the benefits aren’t too bad.
Cons
Senior leadership actively belittles and dismisses issues that are brought to them. There is a clear pattern of who gets promoted and who does not. Animal Care gets the short end of the stick consistently and little to nothing is done to mediate this. Senior leadership micromanages certain things and actively ignores other, much more pressing matters. They also don’t care to listen to the workers on the front line to see what they need and will instead spend money on frivolous things such as giant TVs for the lobby or something else to that degree. The Wildlife Center is completely forgotten about most of the time. The Training and Enrichment department’s observations are often ignored. Customer Care is overworked and understaffed considering how much they ask of them. New techs are consistently bullied in Medical. All of these are known issues and senior leadership does nothing to fix it, and instead calls staff names on social media and mumble insults in passing. It is a shockingly immature workplace environment.