Pros
Pay, benefits, customers, and fellow co-workers
Cons
Ruthless environment!!! Micro Managed to a severe degree. District Managers are protected by H.R., the employees reaching out to H.R. is useless. Expectations are too high regarding goals in an effort to make shareholders happy; but are torture for employees. Lobby Management and customer survey expectations are unrealistic. Customers would rather you make the line move faster than to hand them a dum-dum pop or a pen. You get spied on to see if you are doing lobby management, even when the lobby is empty?? Those that rate the CEO as highly as they do, or say the people under him should learn from him as to how to treat employees are blind. Crap rolls down hill, and I have heard top leadership refer to employees as race horses; "A donkey will work itself to death, but never win the race, get rid of the donkeys!"