Make sure you don't do your job and be in everyone's back pocket - Customer Service Representative Huntington Bank Employee Review

2.0
5 Aug 2008
Recommend
CEO approval
Business outlook

Pros

Working with the people and clients. The clients are generally very happy when they get someone who can actually help them through a problem and someone who is able to do their job to the best of their ability. The people that I work with are also quirky but generally good people.

Cons

You aren't treated like you matter, even if your job is allowing for others to succeed with their scorecards and bottom lines. You also must work with many ignorant people, but I guess that comes with the territory of working a only slightly higher than minimum wage job in college.

Explore other reviews about Huntington Bank

5.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Work flexibility, culture, people, community

Cons

Pay ambiguity, poor leadership driven by politics

2.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Health Insurance is really good for diabetics. PTO is generous, but you can't use it when you want. Some branches are great while others make you want to quit immediately. Make sure you are interviewing at one of the good ones if you want to be part of the company. Coworkers 60% awesome! The others are so bad they need to be fired.

Cons

Recent changes keep getting worse and more frequent. Use of PTO was greatly slashed and means fighting with coworkers for time off. Management cares more about sales than the customers and the employees combined. It's getting giving servitude not a place to realistically grow. Most people have to apply for internal promotions 3-5x before getting it. They make you do all the work for those roles unpaid first, though. So if you want to overwork yourself with twice as much work to move ahead - this is a great place for you. Get ready to call the same customers every week for product pushing.

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