Not worth the hype - Customer Experience Banker Huntington Bank Employee Review

1.0
22 May 2024
Recommend
CEO approval
Business outlook

Pros

Bank holidays PTO 401k matching

Cons

I wouldn’t recommend this company. They have taken away commission for their largest job class and wonder why their morale is low. You are prevented from advancing in the company for a year but they make exceptions if they like you (someone went from CEB to management in a year). For employee appreciation week they opted to donate to local charities (tax write off) which employees had no say in. They send out a spam test email which told employees about a new incentive plan and when everyone clicked on it rather than apologize for the poor taste they just said to disregard the email. This company is going downhill and from the sound of it they used to be a great place to work.

Explore other reviews about Huntington Bank

5.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Work flexibility, culture, people, community

Cons

Pay ambiguity, poor leadership driven by politics

2.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Health Insurance is really good for diabetics. PTO is generous, but you can't use it when you want. Some branches are great while others make you want to quit immediately. Make sure you are interviewing at one of the good ones if you want to be part of the company. Coworkers 60% awesome! The others are so bad they need to be fired.

Cons

Recent changes keep getting worse and more frequent. Use of PTO was greatly slashed and means fighting with coworkers for time off. Management cares more about sales than the customers and the employees combined. It's getting giving servitude not a place to realistically grow. Most people have to apply for internal promotions 3-5x before getting it. They make you do all the work for those roles unpaid first, though. So if you want to overwork yourself with twice as much work to move ahead - this is a great place for you. Get ready to call the same customers every week for product pushing.

See reviews by: Helpful|Rating|Date|All