Great starting position - Customer Service Hy-Vee Employee Review

4.0
1 Mar 2014
Recommend
CEO approval
Business outlook

Pros

flexible work schedule, managers care about employees, great job to start out work experience, generally positive atmosphere, ability to get promotions

Cons

Scheduling can be erratic because it depends on what shifts need filled. Some managers would put a sale above the pride of the store or employees

Explore other reviews about Hy-Vee

5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Wonderful and supportive store manager with a stellar staff. I felt empowered and supported.

Cons

Really none I can think of!

5.0
2 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hy-Vee is a great company that truly cares about the communities we serve. Our 14 fundamentals drive both the customer and employee experience, guiding how we treat and serve our customers and each other. Leadership actively seeks employee feedback and uses it to drive meaningful change across all locations. There is a wide variety of jobs and career opportunities in many different areas of the company from retail to supply chain, IT, marketing, and so many more. obust employee benefits include tuition assistance for degrees, certifications, and foundational learning at little to no cost to employees, and the company focuses on promoting from within for most leadership roles.

Cons

As a 24/7 retail business, scheduling can be demanding in some roles — though the variety of positions means there's flexibility to find the right fit. With a large, decentralized workforce spread across hundreds of locations, consistent employee communication is an ongoing area of focus and improvement.

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