Hyperoptic has gone from hero to zero in the last 12 months... - Sales Manager Hyperoptic Employee Review

Lack of direction - As a business we have a 'Strategy & Transformation' team of 40 + people. You have to wonder what they do. Look at last year as an example, even 6 months into 2019 no team had their KPI's and deliverables agreed. Lack of Quality Leadership - Some of the best managers and heads of department we had who were regarded by many as inspirational, have all either got fed up and left or been pushed out as their face didn't fit with the new executive team. Even the Chief Sales Officer, whose team was one of the only ones to exceed their targets was pushed out, leaving an uninspired, demotivated sales function. Toxic atmosphere - In 2018 the company more than doubled in size, there was a buzz of excitement in the air which was palpable at our winter events in the UK and Serbia. Since then it feels as if someone decided to take away all privileges and question every penny spent. Leaders who manage remote teams overseas are restricted on travel. No more team events or lunches allowed. The winter event was non-existent. But it's OK to take the Exec Team on Jollies to Morocco, Barcelona and Austria. "Do as we say not as we do." The People team who were so approachable have morphed into an aggressive HR function to be avoided and feared. This team has been decimated with all their Heads of Department either quitting or being forced out. The previous HR Director resigned - the forth one to quit in 5 years. The CEO hired a new Chief People Officer who just doesn't like people, and it shows. This has resulted in a toxic work environment across the business where trust no longer exists. Fear rules, team members are afraid to speak out and it's become kill or be killed. Where teams used to collaborate, they are now forced to work in Silos. Everyone works way and above the standard hours, but as opposed to being forward thinking the company is regressing under new leadership with flexible and remote working being scrutinised and stamped out. The amount of people who are looking to leave is staggering. So many people are also off on long term sick leave with stress which has sadly become the norm.