Toxic Culture, Lack of Support, & Unclear Expectations - Key Acount Manager Hyve Group Employee Review

1.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Strong events portfolio with recognised brands Competitive salary on offer

Cons

From day one, there was a noticeable lack of onboarding, training, and structured support. Expectations were high, but there was little clarity on how performance was measured. Phrases like “not at the level we expect” were used, yet no concrete benchmarks or guidance were provided when asked. The culture felt unsupportive and, at times, exclusionary. Engagement with senior leadership was limited, and contributions often went unrecognised regardless of effort or results. Despite achieving KPIs, job security still felt uncertain. There were also concerns around fairness and transparency. Onsite, senior leadership would step in to take over deals, which directly impacted individual performance metrics. Attempts to raise this were not meaningfully addressed. Internal feedback mechanisms, such as the culture survey, did not feel genuinely anonymous or constructive. Providing honest feedback led to uncomfortable follow-ups, which discouraged openness. Final discussions regarding my role lacked clarity, and questions around performance and decision-making were left unanswered, including by HR. Advice to anyone looking to join this company: Document everything! Expectations, conversations, and performance discussions.Pprotect yourself and maintain clarity.

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Hyve Group Response
1mo
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not reflect the supportive, collaborative and transparent culture we’re proud of at Hyve. Our culture is something that I feel very passionate about and care deeply about so please feel free to reach out and discuss with me. We know how important clear expectations, strong onboarding and open communication are to employee success. Our engagement survey scores reflect that this is an area that we do well in. We also recognise the importance of creating an environment where people feel respected, supported and heard, and we strive to ensure this is reflected across the business. Thank you again for your feedback, and we wish you all the best for the future.

Explore other reviews about Hyve Group

5.0
4 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hyve is a wonderful company with a great culture, recognition programs, bonus/commission plans and overall extremely transparent across the company, especially considering they are global. I appreciate that there is so much collaboration with everyone across the globe, I also appreciate the flexible holidays, PTO, sick and birthday off, with time off and working arrangements they are fairly flexible dependent on your manager. Also typically there is a winter break and summer Fridays. Overall benefits are great, lots of socials and community groups for LGBTQ, cultures, etc. that you won't always find elsewhere. People are very welcoming at this office and it is centrally located with great amenities. My first few weeks HR and my manager was very supportive in onboarding and helping me answer my questions quickly, also a great interview experience They are constantly evolving and finding ways for you to learn and grow.

Cons

Growing fast which causes growing pains for the rest of the business.. you need to be very self motivated to work here but it is very rewarding. This growth also has caused restructurings and layoffs which is unfortunate Pay is also mid range - nothing unfair but also considering the competition in NY many leave for better pay, but there are yearly salary bumps

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Hyve Group Response
1mo
Thank you for taking the time to share such a positive review. We’re delighted to hear that your experience at Hyve has been so positive so far, from the support during onboarding to the culture, collaboration and flexibility across the business. Creating a welcoming and inclusive environment where people feel supported to grow is incredibly important to us. We appreciate your honest feedback around the pace of growth and change, and we know this can bring challenges as well as opportunities. Thank you again for your feedback and for being part of Hyve.
2.0
23 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Some genuinely talented colleagues who care about their work - Travel and events can be exciting if you enjoy that environment -A few pockets of strong leadership, though inconsistent

Cons

-Chronic leadership dysfunction: Decision-making is reactive, political, and often driven by personal agendas rather than strategy or data. -Culture where people stay quiet to protect themselves. Team members often avoid voicing issues because doing so tends to create more problems than it solves. -HR is performative, not protective: HR presents as supportive but ultimately prioritizes optics and liability over employee wellbeing. -Boundary issues and blurred professionalism: Some leaders behave in ways that would raise red flags in any modern workplace, yet accountability is inconsistent or nonexistent. -High turnover disguised as “restructuring”: Instead of addressing root causes, leadership reshuffles teams or titles, creating instability and burnout. -Workload vs. compensation mismatch: Expectations are high, resources are low, and recognition is rare. -Culture varies wildly by team: Your experience depends entirely on who your manager is — which is a gamble. -Outdated return‑to‑office philosophy — Despite the fact that most roles are fully remote‑capable, leadership continues to enforce a three‑day office rule that seems rooted in optics rather than operational need.

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