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      ICL Group

      Engaged employer

      ICL Group reviews

      Good - Customer Service Representative ICL Group Employee Review

      4.0
      30 June 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits - good 401k match

      Cons

      Can be somewhat political at times

      avatar
      ICL Group Response
      11mo
      Thank you for taking the time to share your thoughts about ICL. Your feedback is very important to us. Thank you for the positive feedback about your benefits. We know that our employees place a high value on having a competitive total rewards package and we are always looking for ways to provide enhanced benefits. We appreciate the feedback and encourage you to reach out to your HR Manager or Supervisor if you have suggestions. Thank you again for your contributions to ICL!

      Explore other reviews about ICL Group

      5.0
      5 Feb 2026
      Hr generalist
      Recommend
      CEO approval
      Business outlook

      Pros

      I learned so much and got so many skills that I still use to this day. Fun culture.

      Cons

      I don't have anything negative to say. It was a good experience.

      avatar
      ICL Group Response
      3mo
      Thank you for taking the time to leave us a review. We are happy you enjoyed the workplace culture and grew your skills. We wish you continued success in the future.
      4.0
      14 Feb 2026
      Regional sales manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote based role. Very solid direct manager who is the best I’ve ever worked for. Most employees on my team have worked for the company 10+ years so shows a lot of stability within the team. Lots of L&OD opportunities if that is of interest. Lots of competitions.

      Cons

      Salary could be more competitive. Work pace is a little slow. No room for career growth. It is a pretty large organization.

      avatar
      ICL Group Response
      3mo
      Thank you for your recent review! We are happy you have enjoyed working with a solid manager and great coworkers. We agree that Learning & Development opportunities are abundant to grow your skills. We are sorry to hear your concerns related to total rewards and career growth. We want you to know these concerns are taken seriously and your feedback will be shared with our management team. We would like to have a conversation with you to better understand your goals as they pertain to your career growth. We encourage you to reach out to your supervisor or HR Manager to discuss further. Thanks again for providing us with your feedback.
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