Old School Mentality - Anonymous employee ICW Group Employee Review

2.0
23 May 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I'd say "the co-workers" , but everyone seems to be looking to move to another opportunity. The Del Mar location is wonderful, but now they're moving to Escondido. Senior Management will stay in the premium location.

Cons

Today's progressive companies strive to find ways to KEEP employees happy, motivated, enthusiastic. ICW must teach management to continually point out negatives, ways to improve, assuming this will inspire employees. It tends to have the negative impact as turnover is high. "Going away" parties are common. Those who leave often reach back for former co-workers who also feel overwhelmed and under appreciated. Work-life balance is NOT a priority and much is expected. Employees simply do not trust management.

Explore other reviews about ICW Group

5.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

1. Management is invested in professional development and are focused on growth opportunities within the company. 2. Case load is manageable and allows for a reasonable work/life balance. 3. Compensation in terms of salary, paid time off, insurance, etc. is very fair.

Cons

Nothing- None at this time.

3.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Triage department does some of the initial contacts.

Cons

Management is going in the wrong direction. New changes and processes with added work while taking tools away to help you do your work. The changes and processes are meant to cut costs to help the company expand while overworking the adjusters which negatively impacts claims handling and services provided to customers.

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