ICW was a great place to work, until about 2001 - Anonymous employee ICW Group Employee Review

1.0
9 Oct 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I began my career with ICW back in the late 80's and up until about 2001, it was a great place to work. Many of the employees would socialize together outside of work. We all enjoyed our time at work and outside of work--it was a happy family. We all worked smart and hard to build the organization to a profitable on. I have many good memories and friendships from those days.

Cons

Around 2001, executive level management changes were made and the workplace became a hostile, unhappy place. Integrity and ethics were thrown out the window for the bottom line. It became a stressful and depressing place to work. By early 2009, I'd had enough and resigned my position @ ICW. It's very sad what ICW has become.

Explore other reviews about ICW Group

5.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

1. Management is invested in professional development and are focused on growth opportunities within the company. 2. Case load is manageable and allows for a reasonable work/life balance. 3. Compensation in terms of salary, paid time off, insurance, etc. is very fair.

Cons

Nothing- None at this time.

3.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Triage department does some of the initial contacts.

Cons

Management is going in the wrong direction. New changes and processes with added work while taking tools away to help you do your work. The changes and processes are meant to cut costs to help the company expand while overworking the adjusters which negatively impacts claims handling and services provided to customers.

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