Overall very good - Unemployment Claims Specialist IDES Employee Review

5.0
12 Sept 2023
Recommend
CEO approval
Business outlook

Pros

I'm fortunate to be part of a fantastic workplace. The standout feature is the exceptional camaraderie among coworkers; they create a supportive and enjoyable environment that makes each day a pleasure. The state of IL prioritizes our well-being with excellent benefits, including comprehensive healthcare options, and retirement plans. The flexibility in our work schedule is another significant advantage, allowing us to maintain a healthy work-life balance.

Cons

While these aspects make our workplace truly remarkable, there's room for improvement in the training department.

Explore other reviews about IDES

5.0
15 July 2024
Recommend
CEO approval
Business outlook

Pros

Leadership Development Training Team Environment

Cons

Better communication updates at team meetings

1
2.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Once you are certified in your position through the Union, you have a pretty stable position

Cons

IDES frequently micromanages EVERYTHING. Field Office Supervisors (FOS) are appointed without an interview based on seniority. Expect to be cussed out multiple times a day/per week by people, although we are allowed to immediately end the interaction in these situations. We were also instructed (IN WRITING BY MANAGEMENT) to work off the clock, which is wild considering what IDES handles.

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