Pros
The company offers good flexibility. London-based employees can work remotely most of the time. Lovely colleagues. Very inclusive company, even in the current political climate.
Cons
IDP is facing a period of high instability, which recently resulted in two rounds of redundancies in two months, with another one possibly on the horizon. This isn't surprising: the Higher Ed industry is in crisis due to the current political climate, and the stock price is tanking. What's surprising is that none of the 600+ employees who have been let go are members of the Global Leadership Team, who are at partially responsible for how poorly the company is responding to the crisis. IDP is a leader in the market for both student recruitment and English testing, but its share is slowly eroding in favour of competitors like Duolingo. This is because - I'm assuming - they are actually able to innovate and develop new products, unlike IDP, where inefficiency is rampant and systemic. I can't speak for the rest of the business, but in the B2B London-based division, projects almost never get completed. People are spending their days in meetings to get past the red tape and make minimal amount of progress. Communication is non-existent. Budgets and teams have been gutted to the point of being unable to function, and the only ones with decision-making power are the 5-6 members of the senior leadership team. Because they're involved in everything, they are never available or up to date with the projects themselves. The disconnect between IDP's public "commitment to quality" and its reality of corner cutting and penny pinching would be almost funny, if it wasn't making it very difficult for people to do their jobs.