Poorly managed and inflexible - Customer Service Representative IKO Industries Employee Review

CS is not viewed as important as evidenced by the pay differential between CS and other departments and so turn over is high. 2 week vacation for 5 years. No work from home option but for no evidenced reason which speaks to the mistrust and/or unimportance of employees. Poor management which leads to confusion, frequent change of plans and goals, inability to have autonomy in work, and lack of direction.