Service desk - Senior Service Desk Engineer IMPACT Technology Recruiting Employee Review

Alban was my recruiter and I would highly recommend Excellent communication throughout the entire process—consistent, clear, and timely Strong recruiter support and coaching on what the client was specifically looking for Helped me focus on the most relevant experience, which made interviews more effective Proactive with reminders and follow-ups, keeping everything organized and on track Provided helpful insight into the role, team, and expectations Made the overall experience smooth, professional, and low-stress

No cons for me. The entire team has been fantastic

I had a very positive experience working with Impact Technology, particularly with Alban as my recruiter. From the initial outreach through the interview process, Alban was professional, responsive, and transparent. He took the time to understand my background and career goals and was thoughtful in matching me with opportunities that aligned with my experience. Communication was consistent and timely throughout the process. Alban set clear expectations, provided helpful context ahead of interviews, and followed up promptly with feedback and next steps. That level of organization and advocacy made the experience smooth and significantly reduced the typical uncertainty that can come with recruiting engagements. Overall, Impact Technology demonstrated a strong candidate-focused approach, and Alban in particular stood out as a recruiter who is genuinely invested in long-term fit rather than just filling a role. I would recommend Impact Technology to anyone looking for a professional, well-run recruiting experience, and I would gladly work with Alban again in the future. Pros: – Professional and responsive recruiting team – Clear communication and transparency – Recruiter advocacy and preparation

– None based on my experience