Merger Chaos, Confusing Management - Tier I Technical Support INAP Employee Review

2.0
25 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Easy going, different interesting issues each day.

Cons

Decisions to merging companies could have been made better and could’ve been transitioned better. Sales team is understaffed and kind of ignorant. The management structure seems convoluted.

Explore other reviews about INAP

4.0
30 Dec 2022
Recommend
CEO approval
Business outlook

Pros

The people you work with are generally great people

Cons

- Communications with employees. We had a ton of information from senior leadership that was pointless but the information we needed to do our jobs well was lacking. - There was literally NO organized training. All training was Ad Hoc and this led to gaps in new employee knowledge which made the company and employees look bad to the customers

3.0
11 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Overall great team players Direct management encouraging

Cons

No real direction on products Promotions seemed out of sorts

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