Strong ideas, corrupt management - Anonymous employee IPSY Employee Review

2.0
4 Dec 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great general work culture, take care of their employees, flexible, great mission

Cons

Management in ipsyCare is elitist, promotions seem to be already chosen though they encourage applicants. ipsyCare management takes special care to be most unknowledgeable about policies and procedures, and upper management is so "busy" they have no time to understand their management team needs serious restructuring and ego checks. Sensitivity training should be given to all in management, specifically ipsyCare, as many do not connect enough to their employees to understand how to deliver basic empathy to their staff. It is my belief that ipsy and the rest of the department heads should seriously take a deep look into ipsyCare's management - things could stand to be changed around drastically. New faces breed new and better ideas, in my opinion!

Explore other reviews about IPSY

5.0
5 July 2025
Recommend
CEO approval
Business outlook

Pros

Good work life balance Coworkers are a pleasure to deal with Remote First company

Cons

Remote setting is not always best for important meetings

1
avatar
IPSY Response
10mo
We love hearing that flexibility, work-life balance, and your teammates are bright spots in your IPSY experience. We hear you on the challenges that come with remote meetings—finding ways to stay meaningfully connected is something we’re always working on. With appreciation, IPSY People Team
3.0
25 Mar 2026
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

- Remote first - Kind coworkers - Fun brand

Cons

My entire career has been built on digital transformation/migration projects, but IPSY showed me a new kind of chaos. A very immature project management function coupled with constant rebrands, shifting priorities, and last-minute legal changes made it feel like they were trying to rebuild the car while it's already rolling downhill. Still a spreadsheet place. Product requirements constantly got buried in Slack. (Why are we so afraid of email?) Disjointed processes and minimal communication to contractors. (It's often the norm to treat contractors like secondary citizens, but most places will at least communicate info relevant to your job). Seems like a bad idea to lay off tech team members midway through a delayed transformation project.

1
avatar
IPSY Response
1mo
Thank you for sharing your experience. We’re glad to hear that our people and brand made a positive impression. We understand that transformation work can feel complex, especially in a fast-moving environment, and we’re continuously working to improve clarity, communication, and how we support all team members, including our contractor community. We appreciate your perspective and wish you the best in your next chapter. With care, – IPSY People Team
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