Mix of nice and toxic people. Expect long hours and some chaos. - Anonymous employee IPSY Employee Review

2.0
20 Aug 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Challenging work, smart people, free beauty products

Cons

Management is not great. There’s a lack of good managers and there’s a lot of turnover with all the initiatives they have going on. It can be disorganized and is very lean, which can lead to long hours depending on what team you’re on. If you want to get experience and are willing to work a LOT, this could be a good place for you. I would just suggest to pay attention to who the hiring manager is and know that your manager will probably change more than once during your time there. The way people communicate can be rude and disrespectful even in front of other employees in the open space. After being there a while, I noticed that a lot of people who work there have a lot to complain about. It’s a high stress environment and most people are in a bad mood. Things can change very suddenly and the communication is not great amongst the company. Onboarding is lacking and the training process is very unorganized with zero to little documentation.

Explore other reviews about IPSY

5.0
5 July 2025
Recommend
CEO approval
Business outlook

Pros

Good work life balance Coworkers are a pleasure to deal with Remote First company

Cons

Remote setting is not always best for important meetings

1
avatar
IPSY Response
10mo
We love hearing that flexibility, work-life balance, and your teammates are bright spots in your IPSY experience. We hear you on the challenges that come with remote meetings—finding ways to stay meaningfully connected is something we’re always working on. With appreciation, IPSY People Team
3.0
25 Mar 2026
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

- Remote first - Kind coworkers - Fun brand

Cons

My entire career has been built on digital transformation/migration projects, but IPSY showed me a new kind of chaos. A very immature project management function coupled with constant rebrands, shifting priorities, and last-minute legal changes made it feel like they were trying to rebuild the car while it's already rolling downhill. Still a spreadsheet place. Product requirements constantly got buried in Slack. (Why are we so afraid of email?) Disjointed processes and minimal communication to contractors. (It's often the norm to treat contractors like secondary citizens, but most places will at least communicate info relevant to your job). Seems like a bad idea to lay off tech team members midway through a delayed transformation project.

1
avatar
IPSY Response
1mo
Thank you for sharing your experience. We’re glad to hear that our people and brand made a positive impression. We understand that transformation work can feel complex, especially in a fast-moving environment, and we’re continuously working to improve clarity, communication, and how we support all team members, including our contractor community. We appreciate your perspective and wish you the best in your next chapter. With care, – IPSY People Team
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