Horrific - Project Engineer IRIS Software Group Employee Review

1.0
8 Apr 2022
Recommend
CEO approval
Business outlook

Pros

- My close colleagues were helpful - You can spend days doing nothing at all apart from doing some self-improvment and look for new jobs. The managers have no idea, lol!

Cons

Oh boy. Where to start? The company I worked for (lets call is Ace LTD - because it was an ace company to work at) understood how to treat their employees with kindness, grace, and respect. They created a fantastic envrionment full of hard-working teams who pulled together to get the job done. We shared fantastic bonuses, and benefits. They understood that you were primarily at work to pay the bills, but why not actually enjoy yourself whilst being at work? Ace LTD was aquired by IRIS. That's where the trouble started. For the first year we were largely left alone. The only thing that changed was that a few senior staff left and were replaced by, frankly, idiots who didn't seem to either care or understand what we did. I learned later that they did - in fact - simply not care because this was not their first IRIS-Aquisition-Merry-Go-Round. The other thing that changed was that we lost around 8 days of annual leave and our Christmas thank-you/bonus. Now that most of the senior staff had left, IRIS came for the staff who worked in functions that could be centralised. They were discarded in what can only be described as a very dodgy (some might say illegal) redundancy process. Firstly telling the staff that they were being made redundant. Then - when the legalities around redundancy was explained to the senior HR people - back-tracked but denied that anyone had said the word "redundancy". There was lots of gas-lighting and weird metaphors used (including "mutual decoupling" to describe the redundancy process). Lots of teams got new team leaders. Some even were blessed to receive a merry-go-round of new line managers every few months. Not once in this period did any line managers take any interest in Ace LTD and what they did. I didn't have any 1-to-1 time with my managers for 2 years. I'm not even sure they knew my name. This horrific man-management is actually a pro: my managers (plural, I had so many different ones!) took so little interest in me and my colleagues that we just pleased ourselves. We finished and started work when we wanted. Took days off and nobody noticed. We noticed after a while that even being "available" on Teams didn't matter because nobody ever got in touch with any of us. We were stealing a living. It got to a point that I was so bored that I completed loads of free online courses and got a fabulous new job out of it. We all learned very quickly what the deal with IRIS was: Buy profitable company. Add "by IRIS" to its name. Scalp the customer-base and try to cross-sell. Sack anyone whose labour could be gotten cheaper by centralising or moving to India. Ignore the customers who complain. Buy another company. Refinance for the private-equity goons. Rinse and repeat.

avatar
IRIS Software Group Response
4y
Thank you for taking the time to leave a review, although we are surprised and disappointed by your comments. With nearly half our employees joining us via an acquisition, we have refined our acquisitions and integration processes through experience and are now proud to have a dedicated team within IRIS focused on welcoming new businesses into the IRIS family (some members of this team even joined us via an acquisition themselves!). Although being a part of an acquisition can be a significant change, we work incredibly closely with our business leaders to maintain a positive culture and make significant investments in our new team members when we invite them to join our competitive benefits package and extensive training, development and progression opportunities. Our approaches are continually shaped by our employees’ views and expertise, and we are delighted to provide several streams of communication for employees to share their feedback, such as in our monthly Peakon employee surveys, through a variety of dedicated inboxes, speaking to our Employee Voice Ambassadors, and sharing comments in our annual Great Place to Work survey. We use all these platforms so that our employees can make an #IMPACT. We’re sorry that this wasn’t your experience and encourage you to reach out to our Chief People Officer, Stephanie Kelly, or our M&A Specialist, Deni Williams, in complete confidence, so that we can put things right. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please contact EmployeeFeedback@iris.co.uk. Kind regards, the HR team

Explore other reviews about IRIS Software Group

5.0
6 Jan 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have been with Iris for approximately 5 months and have been incredibly impressed. The people I work with from my peers, leadership (including executive leadership) and my team, are amazing. Building relationships has been easy as most of the employees are open to it, are very collaborative and genuinely want to help! Iris is also focused on equality and ensure we all have a fair opportunity for growth. While we have a lot to do here, it is clear that we are valued.

Cons

As a rapidly growing organization, we have some growing pains and some foundational processes, systems and flow that need to be updated and/or adjusted, but nothing that won't be fixed over time.

5
avatar
IRIS Software Group Response
1y
Thank you for taking the time to leave us a review. We’re delighted that you are enjoying your time at IRIS and recognise all the fantastic things we do for our employees. We’re proud to be a Great Place To Work™, and we’re committed to ensuring that all our amazing employees can bring their full selves to work, grow their career with us, shape our future as a business, and enjoy meaningful work. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team
3.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Great product and team. Just no focus on US operations.

Cons

Company has no real direction for US operations.

See reviews by: Helpful|Rating|Date|All