Training Period - First Line Customer Service Analyst IRIS Software Group Employee Review

4.0
4 May 2022
Recommend
CEO approval
Business outlook

Pros

I'm learning new competences that I can spend on the everyday life, I'm growing my IT skills learning a new system and software. My colleagues are really kind and supports whenever I have a concern or issues

Cons

At the moment it's just getting used to all this new information

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IRIS Software Group Response
4y
Thank you so much for taking the time to leave a review. We are delighted that you recognise our fantastic managers and colleagues who support each other and embody our #TeamWork value. We are proud to provide an induction each week for all our new starters, which covers our software systems and process and a range of resources and support, to truly welcome all our employees to the IRIS family and help them settle in. Our Learning and Development team have recently published the Spring/Summer training curriculum, which provides a variety of free training courses to support the personal and professional development of all our employees. We’re really excited to help you grow your career here at IRIS! We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team.

Explore other reviews about IRIS Software Group

5.0
6 Jan 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have been with Iris for approximately 5 months and have been incredibly impressed. The people I work with from my peers, leadership (including executive leadership) and my team, are amazing. Building relationships has been easy as most of the employees are open to it, are very collaborative and genuinely want to help! Iris is also focused on equality and ensure we all have a fair opportunity for growth. While we have a lot to do here, it is clear that we are valued.

Cons

As a rapidly growing organization, we have some growing pains and some foundational processes, systems and flow that need to be updated and/or adjusted, but nothing that won't be fixed over time.

5
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IRIS Software Group Response
1y
Thank you for taking the time to leave us a review. We’re delighted that you are enjoying your time at IRIS and recognise all the fantastic things we do for our employees. We’re proud to be a Great Place To Work™, and we’re committed to ensuring that all our amazing employees can bring their full selves to work, grow their career with us, shape our future as a business, and enjoy meaningful work. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team
3.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Great product and team. Just no focus on US operations.

Cons

Company has no real direction for US operations.

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