Pros
Work from home in some roles, decent basic wage, some nice people
Cons
- Zero training or onboarding given, sink or swim environment. - Good sales people are brought in by the decent basic wage but then given no support or guidance to do well and then made to feel worthless when they are at a full target after 2 months which is ridiculously high anyway. - Management have no care for staff or customers unless there’s revenue involved. - Targets are ridiculously high so that only a select few employees qualify for trips and commission (usually the ones that have been there for years starting from the bottom). - Have so many different products due to just repeatedly acquiring other businesses and their tech and claiming it for themselves, the whole company is like a maze to try and navigate. Customer service is also shocking because of this and most customers are unhappy making it impossible to sell to. - Management do not care about mental health of staff as long as they are hitting their numbers. - Have a massive issue with the account base where only the ‘cash cows’ had enough accounts to actually do their jobs and get close to target. Everyone else gets the dregs of what’s left which is nowhere near enough in terms of both quantity and quality. - Spend most of your days dealing with customer complaints rather than sales but don’t get paid on any renewals which is actually 50% of your day job
