A great company in the making… - HR Coordinator IRIS Software Group Employee Review

2.0
16 May 2024
Recommend
CEO approval
Business outlook

Pros

Interesting work, job satisfaction, working remotely

Cons

Micromanaged, no clear directive from line management, (as never visible or available) the company ethos does not live up to its promises, Some managers are dismissive, visibly rude and sometimes even hostile. Heavy work load!

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IRIS Software Group Response
2y
Thank you for taking the time to leave a review. We’re proud to be a Great Place To Work™, and we’re passionate about ensuring every one of our employees can develop their career with us in an environment that suits their needs and person. We’re surprised and disappointed to read your comments regarding your experience with your manager – we work hard across IRIS to give all managers the skills they need to motivate, develop and inspire their teams, and we created our dedicated leadership pathways to do just that, as well as providing managers at every level with the tools and development they need to ensure they’re performing at their best. We’re sorry to hear this was not your experience, and encourage you to reach out directly to your HR representative while at IRIS or contact EmployeeFeedback@iris.co.uk so that we can make things right. We also use a regular employee feedback tool so that employees can share feedback and suggestions with their manager, HR and our leadership teams. We’re delighted that on Peakon, our monthly employee survey, the majority of our managers score above the benchmark on employee engagement, and those not performing receive dedicated coaching, training and support to genuinely improve the engagement of their teams. We wholeheartedly encourage our employees to leave honest and constructive feedback for their manager so that they can understand how they're doing and be the best manager they can be to their team. We appreciate that IRIS is a fast-paced company with lots of exciting new opportunities and initiatives taking place across the family. We are proud to support all our employees during busy times through our range of policies, wellbeing tools, and training resources. For example, we offer a free Employee Assistance Programme through Aviva, provide flexible working options, and one of our training courses for this quarter’s curriculum is ‘’How to Deal with Pressure, Stress & Pressurised workloads’, ‘Time Management’ and ‘Mental Wellbeing & Resilience’. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please contact EmployeeFeedback@iris.co.uk. Kind regards, the HR team

Explore other reviews about IRIS Software Group

5.0
6 Jan 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have been with Iris for approximately 5 months and have been incredibly impressed. The people I work with from my peers, leadership (including executive leadership) and my team, are amazing. Building relationships has been easy as most of the employees are open to it, are very collaborative and genuinely want to help! Iris is also focused on equality and ensure we all have a fair opportunity for growth. While we have a lot to do here, it is clear that we are valued.

Cons

As a rapidly growing organization, we have some growing pains and some foundational processes, systems and flow that need to be updated and/or adjusted, but nothing that won't be fixed over time.

5
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IRIS Software Group Response
1y
Thank you for taking the time to leave us a review. We’re delighted that you are enjoying your time at IRIS and recognise all the fantastic things we do for our employees. We’re proud to be a Great Place To Work™, and we’re committed to ensuring that all our amazing employees can bring their full selves to work, grow their career with us, shape our future as a business, and enjoy meaningful work. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team
3.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Great product and team. Just no focus on US operations.

Cons

Company has no real direction for US operations.

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