Awful company - Customer Engagement Executive IRIS Software Group Employee Review

Thank you for taking the time to leave a review, although we are surprised and disappointed by your comments. We strictly follow UK law and our redundancy policy and have never made anyone redundant for being sick. Supporting our employees’ physical and mental wellbeing is of utmost importance to us. Therefore, we offer a range of benefits, Mental Health First Aiders, Hardship funds, health and wellbeing activities and a newsletter to promote awareness. We’re delighted that our employee’s feedback ranks us as one of UK’s Best Workplaces for Wellbeing and strive to continue to grow our offering to promote the health of our employees. We’re proud to run our own range of rewards and recognitions, such as our IMPACT award which on a quarterly basis recognises employees, managers and teams that have truly embodied our IMPACT values, and our annual Top Talent winner which rewards those who have shown an exceptional high level or performance in their role. We’re also delighted to foster #Innovation at IRIS and encourage employees to turn their great ideas into reality through our Made in IRIS CEO award which crowns the best idea among the applicants and grants prizes up to £50k. We also operate a range of summer and Christmas parties to regularly bring IRISians together and celebrate our successes. Paying our employees fairly and competitively for their hard work is of priority to us. In addition to being a Real Living Wage Employer, we run an annual salary review process which includes benchmarking data, to make sure we are paying fairly and competitively compared to the market. We also offer pay scales in select departments to enable employees to grow their salaries as they develop their skills and are delighted to offer all permanent employees an annual bonus entitlement, which usually pays out in summer each year. We’re delighted to have published policies outlining competitive payout for overtime and sick leave and are proud to run our Refer a Friend to Work scheme, rewarding those who invite great talent into IRIS. Our HR Operations and Payroll team work hard to ensure that all employees receive the correct payment at the right time. We are sorry to hear that this hasn’t been your experience. We encourage our employees to reach out to our Payroll team to query any received payments and find a solution. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please email employee.feedback@iris.co.uk if you have more feedback to share. Kind regards, the HR team