Completely disorganized - Manager ISPE Employee Review

Completely agree with the November 12 review that was written on Glassdoor. Don't understand why someone with no experience in a specific department was promoted to lead an entire department. Management says they listen to new ideas on how to improve processes, but they don't. They need to hire more people because the workload is overwhelming. Although it's appealing that ISPE is fully remote, it's questionable if it's worth it.