Notice the pattern - Site Manager IST Management Employee Review

1.0
27 June 2015
Recommend
CEO approval
Business outlook

Pros

Nothing good, this company is deceptive they withhold information during the interview process about the client that was asked for only to see on day 1 why no sane person would say yes if they knew beforehand.

Cons

Read all the reviews people you'll see a common pattern with this company. PTO and 401k policy that leaves staff scratching their heads. Meager pay and no raises. Clients that could be racists, crazy, tantrum throwing, petty, and unethical and IST will throw you under the bus every time. Somehow they'll say you caused it.

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IST Management Response
10y
My name is Lori Mitchum, VP Administration at our IST Corporate Office. I would like the opportunity to discuss your concerns with you and perhaps better explain how our PTO is used to provide paid time off for holidays, vacation and personal leave and how our 401 is available to full time employees on their first day of employment. Please contact me at lmitchum@istmanagement.com.

Explore other reviews about IST Management

5.0
27 June 2026
Recommend
CEO approval
Business outlook

Pros

Working at this company has been a genuinely positive experience. One of the biggest strengths is the excellent customer service we consistently deliver. The team goes above and beyond to ensure clients feel supported, heard, and valued, which has become a defining part of our culture. Our management team is another standout. They provide clear direction, communicate effectively, and foster an environment where employees feel empowered to grow. Their leadership style encourages collaboration, innovation, and accountability. What truly sets this company apart is the synergy between employees on all levels. Teamwork isn’t just encouraged — it’s natural. Colleagues support one another, share knowledge freely, and work together seamlessly to achieve common goals. This creates a workplace that feels both productive and genuinely enjoyable. Overall, it’s a company that values people, delivers quality, and cultivates a strong sense of unity.

Cons

While my overall experience at the company has been positive, there is one notable challenge that could possibly affect long‑term stability: the dependence on client contracts. If a major contract ends or a client’s needs shift, there is a certain degree of uncertainty. This reliance isn’t uncommon in our industry, but it does highlight the importance of building strong client relationships to provide more consistent long‑term stability.

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IST Management Response
1d
Thank you for your comments and feedback. They're very insightful!
2.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

No pros for this position

Cons

Management is not structured, lack of alignment

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