10 Sept 2025
ITI Group Response
9moThank you for taking the time to leave your feedback. We’re pleased to hear that you value the newly refurbished office, and the work–life balance we provide.
We’re equally mindful of the concerns you raised regarding line management, onboarding, and team dynamics. It’s important to us that all new colleagues feel supported and integrated, and we recognise there’s always room to improve in these areas. We are taking steps to strengthen management support and provide clearer guidance to new starters so they can thrive.
We also appreciate your advice regarding leadership and will continue to focus on developing consistent management practices across the business. Your feedback is valuable in helping us build a better workplace for everyone.