Awful place to work. Right next to a funeral home too. - Customer Service Representative ITW Employee Review

1.0
26 Feb 2015
Recommend
CEO approval
Business outlook

Pros

None what so ever

Cons

The company merged with 2 other companies so everything is chaos, no proper training, no communication, alot of lay offs.... This job wasn't what I expected. Management's expectations are unrealistic for such a small company to manage 3 different companies, I felt that my work load was too much, & I saw departments doing tasks that didn't make sense for them to be doing.

Explore other reviews about ITW

5.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Supportive environment, collaborative, good with students

Cons

Could be better with providing a targeted scope for new interns

3.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Great co-workers; smart people who are dedicated to doing good work. There is a general kindness and everyone seems willing to help each other.

Cons

The pay is low, and everyone seems stretched thin. There is little structure to ensure local leaders follow good practices. Evaluation of performance tends to be highly subjective. There seems to be very little management of the management.

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