Pros
- Nearly everyone is extremely kind and friendly, and I've always felt comfortable asking questions
- I feel particularly welcome as a member of a minority group
- The pay is adequate, better than I have received elsewhere
- The vacation and retirement benefits are beyond compare to any other job I've had or could have
- Most people feel comfortable speaking up about things they're not happy about
Cons
- Roles and responsibilities can shift with any of the somewhat frequent changes in university administration or middle management
- People are slow to answer emails
- If you're new to higher education there's a lot of lingo to learn, as well as acronyms and the purposes of different schools, offices, and administrative roles, and some managers assume you know more than you do
- It can be a hard role for someone who dislikes meetings, small talk, or work social engagements