Good place to start, bad place to stay - Site Services Icon Employee Review

2.0
7 July 2022
Recommend
CEO approval
Business outlook

Pros

High job security due to nature of industry Good camaraderie in direct team Good transport link with Luas stop very nearby Some flexibility in working hours and location depending on role Onsite gym Subsidised canteen

Cons

Company cries poor market performance and uses this as a reason to refuse bonuses for "low level" employees, while simultaneously buying out a competitor and still posting about company growth. Expectation of pure perfect performance with above job description dedication, commitment , and extra support for clients - calls this "meets expectations" on review. Obtaining "exceeds expectations" in that review requires potentially hundreds of extra hours of work for a tiny reward. Management is more interested in maintaining relationships at all costs above transparency to clients leading to support staff becoming PR agents and whipping boys when exceptional circumstances arise.

Explore other reviews about Icon

5.0
27 Aug 2025
Recommend
CEO approval
Business outlook

Pros

You often wear many hats, which lets you build a wide range of skills quickly

Cons

Smaller teams often require wearing multiple hats and working beyond a typical schedule.

3.0
14 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits. Some excellent managers and opportunities to learn

Cons

Workload can be overwhelming. A lot of people have left the company so the workload just increases for the ones who remain.

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