Pros
When the entire center hit our center goal, the commission was good. The guest service consultants and providers were awesome.
Cons
SEVERE BULLYING WITH THE UPPER MANAGEMENT TEAM INCLUDING THE LEAD CONSULTANTS AND MANAGERS. In my time, I watched multiple girls quit for being bullied over things as simple as a misspelling. Management and lead consultants would walk in 15 min late but would blast the lower level employees and nurse practitioners in a group chat for being even 1 min late. Commission stolen by lead consultants regularly.....we would talk about the sale, quote the guest, draft the contract, and certain lead consultants would demand to take over at the last step so that the sale was in their name. Absolutely zero respect for personal time. Upper management called themselves the "elders" and regularly hung out but told everyone else they could not be friends, going so far as to pin friends against each other or threaten to withhold a place in rotation or promotion if the employees remained friends. Rotation was supposed to be based on who had the best sign rate and average invoice but THE SAME lower level consultants were skipped even though they were outperforming the others. If you have an issue, you are ignored and become the target of harassment and bullying so bad that it's almost unbearable. I was bullied into silence many times. A provider spoke up to an obese guest who had been tricked into purchasing $13,000 worth of Coolsculpting even though Coolsculpting is specifically not for weight loss and not recommended for people not at their goal weight. The guest was shocked she had been told she'd lose weight and the inches and wanted a refund. The provider was quite literally banished and had commissions stolen left and right. This specific franchise location consisting of jacksonville, st augustine, and orange park is very culty. Management literally screamed at one of my coworkers for interrupting during a meeting, waved her finger in her face, and humiliated the girl.