A FEW WORDS OF CS - Customer Service Representative InPost Employee Review

2.0
16 Mar 2021
Recommend
CEO approval
Business outlook

Pros

- very stable job; - opportunity to learn how to work as a customer service specialist

Cons

- working during holidays; - passing monthly tests in order to be given a bonus; - very strict assessments of recorded calls (imagine that you must not use such words as “problem” or “you have to” – when you do, you get a minus point of a total score); - you are responsible for… literally everything

Explore other reviews about InPost

5.0
18 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Atmosphere and challenges - that`s it

Cons

Startup mentality - that`s it

1.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

There are no pros here, only cons

Cons

I thought the SHEIN warehouse was the worst warehouse in all of Wrocław, but no. It’s the absolute worst warehouse I’ve ever worked at. They have zero respect for you as an employee; they hate you and don’t want to work with you, simply because you’re from another country—they look down on you. I advise no one to ever work there. You’re better off working at DPD or DHL—the people and the team there are really great.

See reviews by: Helpful|Rating|Date|All