Unrealistic expectations and stress - Member Care Advocate Included Health Employee Review

Included Health offers a strong combination of purpose and flexibility, It's a mission driven company leading innovation at the intersection of healthcare, AI, and technology, while also supporting employees with work life balance, remote flexibility, and access to Included Health services for employees and their dependents.

Possible downsides of working at Included Health are that it can be a fast-changing, ambiguous environment. Being a remote company, communication, shifting priorities, and meeting load can sometimes make focus and alignment more of a challenge.

I was teetering between 4 and 5 stars here, but ultimately I think the positives certainly make me lean toward 5. - Really sharp, dedicated folks that have interesting ideas and are constantly open to exploring new ways of doing things. - Strong, remote-first work environment. - Investment in our employees at a software/tool level, and with growing emphasis on AI capabilities. - Many folks here love the mission - it's nice to be part of a company that wants to shape the way healthcare is delivered and experienced.

- I do think we have an opportunity to be more competitive on the salary front, as well as give more opportunities for spot-bonus or yearly bonus to folks at lower IC levels. - Some teams get to be together in person more frequently than others. - Love the access to IH as a product, but I do think our healthcare provider options could be less expensive or that we could offer greater breadth.