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      Included Health

      Engaged employer

      Included Health reviews

      Lots of opportunities for improvement - Anonymous employee Included Health Employee Review

      4.0
      26 Nov 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The benefits are great. You won't find better health insurance at any other company. There's also healthy snacks and drinks in the kitchen. We get lunch provided at least once a month. Unlimited vacation and sick time is pretty awesome. The team is pretty down to earth and is behind the mission that patients come first. The office manager is always planning fun events for us, so that we don't seem too much like a call center. Unfortunately, she left, so it will be interesting to see if that continues.

      Cons

      Limited growth opportunities. It's a starting role for new grads.

      avatar
      Included Health Response
      9y
      Thanks for sharing your feedback. I'm glad that you enjoy the perks we offer at Grand Rounds. One of the things I love about working with employees early in their careers is the enthusiasm they bring to every challenge. I'd welcome the opportunity to hear more from you on how you think we could provide better growth opportunities for employees -- whether that be lateral or vertical, inter- or cross- departmental. Keeping employees engaged and growing is both exciting and challenging when we have so many bright people. I look forward to hearing your ideas! --Danielle Snow, SVP Patient Care

      Explore other reviews about Included Health

      5.0
      3 June 2026
      Member resolution specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible schedule and lots of benefits.

      Cons

      I don't have any cons.

      avatar
      Included Health Response
      2w
      We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
      1.0
      6 May 2026
      Member care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

      Cons

      Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

      2
      avatar
      Included Health Response
      1mo
      Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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