LOVE Grand Rounds - Patient Care Coordinator Included Health Employee Review

5.0
3 Aug 2019
Recommend
CEO approval
Business outlook

Pros

I have worked at Grand Rounds for 2 years now and I LOVE being a Care Coordinator just as much today as I did when I first started. I love our mission, what we do and why we do it. Our members are our first priority and providing them with an exceptional experience is our focus. I have been given many opportunities to grow within my role and am thankful for all of the experiences Grand Rounds has given me. I am excited to see and be a part of the future growth for years to come. Grand Rounds is hands down the best place I have ever worked.

Cons

None, this is a GREAT place to work!!

Explore other reviews about Included Health

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and lots of benefits.

Cons

I don't have any cons.

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Included Health Response
2w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
1.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Cons

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

2
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Included Health Response
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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